skip to content

Staffordshire Fire & Rescue Service - Preventing, Protecting, Responding

Bogus Caller Warning in Huntington

15/09/2011

Staffordshire Fire and Rescue Service has issued a warning to Cannock residents following a report of a possible bogus caller operating in the Huntington area.

"We would urge members of the public not to let anyone into your home unless you are confident they are who they say they are."

Risk Reduction Manager, Dave Steele

An elderly resident of Cavenswood Park in Huntington contacted the Fire Service to ask if a company who had visited his home were affiliated with the Service, as a man had knocked on his door and implied he was from Staffordshire Fire and Rescue Service.

The man was selling and checking fire extinguishers and the gentleman whose door he knocked on handed over £49.99 for a new fire extinguisher. The man did not have any photographic identification and declined to leave a receipt for the purchase.

Risk Reduction Manager for Staffordshire Fire and Rescue Service, Dave Steele said: "We received the call from a concerned member of the public and assured him that whoever this man was, he was not from Staffordshire Fire and Rescue Service.

"We do not sell or endorse any products or companies and we do not cold call – the only time we would knock on your door with no prior appointment would be to check if you have working smoke alarms and if you don’t, we fit new ones for free - we do not charge.

"We would urge members of the public not to let anyone into your home unless you are confident they are who they say they are. Always ask to see photographic identification and have a good look at it and then if you’re still unsure, don’t let them in.

"Staffordshire Fire and Rescue Service will always have their identification on them, usually visible, and will show this to you before entering your property. This incident has been reported to the police and Trading Standards and we urge nearby residents to be vigilant in case this man returns."

The man did not leave his name with the occupant, he only wrote down an address and flashed a business card but did not leave this with the man.

Anyone with any concerns should call Trading Standards Staffordshire direct on 07773 792252 or in an emergency call 999.

Staffordshire Fire and Rescue Service offer free Home Fire Risk Checks to help keep people safe in their homes. Call 0800 0241 999 to arrange yours at a mutually convenient time and date. All Staffordshire Fire and Rescue Service staff have photographic identification.