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Staffordshire Fire & Rescue Service - Preventing, Protecting, Responding

Response Standards to Primary Fires / FDR1's

Reference No: 030/2014
Request Date: 11/03/2014


I would like the response standards to primary fires/FDR1's, for every single Fire Service in England.

I do not require figures on response times just the standard which the Service set, in terms of how many appliances (and number of crew on each, if applicable) and how many minutes for the 1st and 2nd attendance, this may be on a percentage of occasions and dependant on risk area.


For an Incident to be measured against our response standards it has to meet the following criteria:

  • Life Risk Incident
  • Minimum Two Pump attendance

When both of the above criteria are met then several other factors are taken into consideration to determine the risk of the incident

  • Lone Pensioners
  • Rented Accommodation
  • Single Parent Families
  • Limiting Long Term Illness
  • Indices of multiple deprivation
  • Population Density
  • Number of life risk incidents in that area

After this a response time is applied:

High Risk
1st Pump - within 8 minutes
2nd Pump - within 13 minutes

Medium Risk
1st Pump - within 10 minutes
2nd Pump - within 15 minutes
Low Risk
1st Pump - within 18 minutes
2nd Pump - within 23 minutes  

There is no set standard for crew numbers.