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Staffordshire Fire & Rescue Service - Preventing, Protecting, Responding

Social Media Management Tools

Reference No: 056/2014
Request Date: 30/05/2014

Request


Please could you provide details of the following by email reply;

  1. Which social media management tools do you use to manage your social media (e.g. Hootsuite, Tweetdeck, Twitter, Facebook, CrowdControlHQ etc).
  2. If using a paid-for service when does the contract finish?
  3. If using a paid-for service how much does this cost on either a monthly or annual basis?
  4. Which departments actively use social media in your organisation? (e.g. control room, contact centre, corporate communication)
  5. Do you collaborate with any other organisations or agencies to share service with social media management - if yes, who are these organisations?
  6. Please provide the contact name and email address of the person responsible for social media in your organisation

Response


  1. The social media management tools we use are Hootsuite, Facebook and Twitter
  2. No paid for services
  3. N/A
  4. The department actively using social media is Marketing and Communications
  5. N/A
  6. The contact name and email address of the person responsible for social media in our organisation

    Laura Cole
    New Media Officer
    Marketing and Communications

    T: 01785 898580
    E: l.cole@staffordshirefire.gov.uk