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Staffordshire Fire & Rescue Service - Preventing, Protecting, Responding

Official opening of Shared Fire Control

26/09/2014

firefighter's with ladder
Firefighters with ladder

Staffordshire and West Midlands Fire Control will be officially opened at a ceremony on Monday, September 29.

"This official opening celebrates the collaboration between our two organisations to provide the people of Staffordshire and West Midlands with a first class service. Credit has to go to all people involved in the project, from the control staff to the responding firefighters, for working hard to ensure the move to the shared fire control has gone as smoothly as possible."

Councillor Len Bloomer - Chairman of Stoke-on-Trent and Staffordshire Fire and Rescue Authority

The Chief Fire Officers and Fire Authority Chairs from Staffordshire Fire and Rescue Service and West Midlands Fire Service will unveil a plaque at the event on Vauxhall Road, Birmingham.

Following the unveiling attendees will have a tour of the control facility, which handles emergency calls and manages the resources sent to deal with incidents for both Staffordshire and the West Midlands.

Guests at the event will include councillors on the governance board for the organisation, officers on the project team and fire control staff.

Staffordshire Fire and Rescue Service and West Midlands Fire Service merged their fire control rooms into one shared service which went live on March 31.

A total of 70 staff are employed at the new shared fire control, which has already handled 41,100 calls in the first six months since opening.

Alongside fire control in the new shared service is the Home Safety Centre which receives and manages calls about general home fire safety and takes bookings for home safety checks from the communities of Staffordshire and the West Midlands.

Stoke-on-Trent and Staffordshire Fire and Rescue Authority Chairman Councillor Len Bloomer said: "This official opening celebrates the collaboration between our two organisations to provide the people of Staffordshire and West Midlands with a first class service.

"Credit has to go to all people involved in the project, from the control staff to the responding firefighters, for working hard to ensure the move to the shared fire control has gone as smoothly as possible."

Chair of West Midlands Fire and Rescue Authority Councillor John Edwards commented: "When people find themselves in life-threatening situations they want the fire service to provide the right response in the fastest possible time. This new amalgamated fire control, staffed by highly-skilled operators, will provide our communities with the assurance they want."

Group Commander Linda Melland, Head of Shared Fire Control, said: "The project has enabled highly-skilled control staff from Staffordshire and West Midlands to join together as one team using the latest Command and Control and communication technology.

"They are dedicated to ensuring the right resources get to the right place at the right time for all 999 emergencies across the combined area, providing a service to the communities of West Midlands and Staffordshire which is second to none."