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Staffordshire Fire & Rescue Service - Preventing, Protecting, Responding

Suppliers of outsourced ICT services

Reference No: 068/2015
Request Date: 16/06/2015

Request


Under the Freedom of Information Act I respectfully request that you provide me with a list of suppliers providing outsourced ICT Services to your organisation at the current time. By 'outsourced ICT Services' I am more specifically interested in the supply of Service Desk/Helpdesk, Desktop Support, Infrastructure Support (Server/Network/SAN), and Service Management type services. Please present the information back by email (to this address) detailing for each supplier (where more than one is engaged):

  1. Name of supplier
  2. Service(s) provided by supplier
  3. Renewal date for provided service(s)
  4. Current spend with supplier for provided service(s)

In the interests of focussing on suppliers of a material nature it would be acceptable to respond with just those suppliers where annual spend (on any particular service) is in excess of £25,000 per annum.

Response


  1. Esteem
  2. 24/7 Support + Citrix licence
  3. April 2016
  4. Not in excess of £25,000 for particular service
  1. Kcom / Staffs. County Council
  2. Infrastructure Managed Service
  3. April 2016 Rolling
  4. Circa £375,000 Annual