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Staffordshire Fire & Rescue Service - Preventing, Protecting, Responding

Fixed telecommunications and internet services

Reference No: 006/2016
Request Date: 12/01/2016

Request


I want to submit a freedom of information request for the following information relating to Fixed Telecommunications and Internet Services:

If there is more than one supplier for each of the contract information I am requesting below please can you split each contract individually and not combined. Please also separate the expiry data and spend and number of lines for each supplier. An example of this can be viewed at the bottom of this request.

  1. Current Fixed Line (Voice Circuits) Provider- Supplier’s name, if there is not information available please can you provide further insight into why?
  2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
  3. Fixed Line- Contract Duration- the number of years the contract is for each 
  4. Type of Lines- Please can you split the type of lines per each supplier? PSN, Analogue, SIP
  5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines
  6. Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is not information available please can you provide further insight into why?
  7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.
  8. Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is acceptable.
  9. Minute’s Landlines Contract Duration: the number of years the contract is with the supplier.
  10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.
  11. Fixed Broadband Provider- Supplier’s name  if there is not information available please can you provide further insight into why?
  12. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
  13. Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.
  14. VOIP/PBX Installation Date of the organisation’s primary telephone system: - please provide day, month and year (month and year is also acceptable).
  15. WAN Provider- please provide me with the main supplier(s)  if there is not information available please can you provide further insight into why?
  16. WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
  17. Contract Description: Please can you provide me with a brief description of the contract
  18. Number of sites: Pleas state the number of sites the WAN covers. Approx. will do.
  19. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.
  20. Internal Contact: please can you send me there full contact details including contact number and email and job title.

If your organisation has a managed services contract which includes all or two out of three of the services stated above please state which of these is included with the contract.

It would also be for me to if there are any other service support areas that are included within these contracts.

Managed Service Contract

  • Number of Extensions
  • Type of Lines
  • Number of Lines
  • Minutes Landline Monthly Average Spend
  • Fixed Broadband Average Annual Spend
  • WAN Average Annual Spend
  • Internal Contact: please can you send me there full contact details including contact number and email and job title


 

Response


Our Fixed Telecommunications and Internet Service is covered by a managed Service Contract with Staffordshire County Council

Managed Service Contract

  • Number of Extensions - circa 700
  • Type of Lines &Number of Lines
    • 90 channels
    • 75 PSTN (Kcom)
    • 35 (BT)
  • Minutes Landline Monthly Average Spend - £900 (BT)
  • Fixed Broadband Average Annual Spend – included in managed service
  • WAN Average Annual Spend –included in managed service
  • Internal Contact: please can you send me there full contact details including contact number and email and job title. Mr W Lloyd, ICT Manager, 01785 898875, William.lloyd@staffordshirefire.gov.uk

Section 11

Please note that the person named in point 4 (18) above wishes to exercise their individual rights under Section 11 of the Data Protection Act 1998 (DPA) and under the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) not to receive direct marketing.  As such any form of marketing approach made to this person will constitute a breach of either the DPA or PERCR.  any such approach will be reported to the Information Commissioners Office for them to take to the appropriate regulatory action.