Contact us

Looking for help or information? Want to tell us something or report an incident? Have a complaint or compliment you'd like to share? There are a few different ways you can get in touch with us.

For schools, groups, and community events requesting fire service attendance, please contact your local fire service team.

Phone

In an emergency always dial 999.

General enquires: 0300 330 1000 (freephone)
Enquiries regarding smoke alarms: 0800 0241 999
Safe and Well: 0800 0241 999

Email

General enquiries: contact@staffordshirefire.gov.uk
Recruitment enquiries: recruitment@staffordshirefire.gov.uk

Contact form

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Complaints

Staffordshire Fire and Rescue Service takes any form of complaint seriously and aim to deal with them as quickly as possible.

Make a complaint

Compliments

We always aim to provide a service to be proud of. Positive comments and feedback are very much appreciated.

Send a compliment

FOI request

Find out about how to make a formal request and how we can help you.

Make a FOI request

Postal address

Staffordshire Fire and Rescue Service Headquarters
Pirehill
Stone
Staffordshire
ST15 0BS