Making a freedom of information request
You can make a freedom of information request in a number of ways. You can write, email or complete an online form. Find out about how to make a formal request and how we can help you.
You can make a freedom of information request in a number of ways. You can write, email or complete an online form. Find out about how to make a formal request and how we can help you.
How to make an FOI request
The Service will provide reasonable advice and assistance to anyone making a request for information. Where information is requested which is not included on our Publication scheme then a written request by e-mail, post or our online form can be submitted. The Service will confirm in writing if the information requested is held by the Authority.
Your completed request will be acknowledged and processed within 20 working days and the information will be sent to you in the format and method in which you request it: subject to any exemptions or fee that may apply. Sometimes a request may require more than 20 working days, either for clarification, research, or some other delay, however, we will keep you updated and look to expedite any delays.
For advice and assistance please call the Freedom of Information Helpline on 01785 898658
Request by online form
Use the freedom of information online form link below to make your request.
Request by email
E-mail your request to the Freedom of Information team – informationgovernanceteam@staffordshirefire.gov.uk
Request by post
Post your information request to our HQ address:
Freedom of Information Team,
Staffordshire Fire and Rescue Service,
Pirehill,
Stone,
ST15 0BS
Alternatively you call into the Headquarters at Pirehill, Stone, ST15 0BS or call into your nearest fire station.
Exemptions
There are certain exemptions that may apply under the Freedom of Information Act, these may include:
- Information that contains personal data – this is covered under the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
- Information which is intended for future publication.
- Information that is held in court records.
- Information pertaining to criminal investigation or proceedings.
- Information that would prejudice commercial interests of a person or public authority.
This list is not exhaustive. The Service will confirm in writing whether the information is held and if an exemption applies, and the reasons as to why the information request is refused.
Fees
In most cases the information will be provided free of charge, however the Service reserves the right to charge for administering information requests that are not contained within the publication scheme, subject to the limits set by Government.