[Music]

Huh.

What was that?

Oh no!

There's been a crash.

What do I do?

I think we need an ambulance, the police, hmm and the fire service.

Aha, I remember.

In an emergency, dial 999.

Nine, nine, nine.

What's your emergency please?

Help there's been a car crash by my house.

Okay, a crash. We'll send help. Where are you?

Hang on. My address is number 5, Staffordshire Way.

Great, we've found you here on the system.

The accident is near my house. Hmm, I can't see from here.

Quick, to the window!

Okay, can you tell us where it's near on your road?

I can see a lamp post, a fence and the park, it's right by the park.

You're doing great. We know exactly where to send the emergency services.

Phew. Okay, bye.

Hang on, don't go just yet.

It's important to stay on the phone until the emergency services arrive.

We need you to be our lookout just in case we need to send anymore help.

Look out lion is on the case.

The police have just got here. Phew.

And the fire engine has just arrived.

There it is, the ambulance.

Well done, you did a great job.

You dialled 999 and told us where you were.

You stayed calm and described the emergency accurately so we knew who to send.

Remember, you only need to call 999 in an emergency.

[Please take the time to teach young children about the 999 system, and how it should be used and when it should be used.]

[Visit one of the emergency services websites for more information.]